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Why can't my Client access their Telehealth appointment using the same link from past appointments?
Why can't my Client access their Telehealth appointment using the same link from past appointments?
Jamie Frew avatar
Written by Jamie Frew
Updated over a week ago

All Telehealth appointment links will expire at the end of each session. This means that clients will not be able to bookmark the link to their appointments. To access the appropriate link for an upcoming Telehealth appointment, they'll need to either click Join Video Call from their Telehealth appointment confirmation or reminder or click Join Video in the Calls page in their Client Portal.

Our team will be available to answer any further questions you may have. Just reply via messenger or reach out on team@carepatron.com.

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