To host high quality Telehealth sessions, you'll need the following equipment:
Any computer (laptop or desktop)
Newer are typcially devices (purchased in the last 3-5 years) will be better equipped to provide Telehealth appointments
We strongly recommend using a device that has a 2.5 GHz processor and 4 GB of RAM (if possible)
Your computer needs to have:
An integrated or external microphone
An integrated or external web camera
Any mobile device
We strongly recommend using at least iOS 11 or Android 7
A stable internet connection
A stable, high-speed internet connection with a minimum bandwidth of 0.35 mbps, but preferably 10 mbps or higher, will reduce connection issues and provide the best video quality
We strongly recommend using updated versions of Chrome, Firefox or Safari on the web app
We strongly recommend a minimum dedicated 350kb/s per downloaded stream, as well as 350kb/s per uploaded stream to maintain a stable video connection
If your workspace will be having multiple clinicians on Telehealth calls simultaneously, we recommend working with your internet service provider to ensure your internet package is adequate
For multiple clinicians, a bandwidth 35 mbps or over is recommended
Note: If your device doesn’t meet the minimum requirements, the quality of your Telehealth appointments may be impacted. 💾
Our team will be available to answer any further questions you may have. Just reply via messenger or reach out on team@carepatron.com.