What is a subprocessor?
A subprocessor is a third-party service provider that processes data on Carepatron’s behalf in order to deliver specific parts of the product.
Subprocessors are used for defined operational purposes such as hosting infrastructure, processing payments, enabling communications, or supporting claims workflows.
List of Carepatron subprocessors
Carepatron use the following subprocessors to host customer data or provide other infrastructure that helps with the delivery of our Services:
Amazon Web Services, Inc.
Activity: Cloud Service Provider
Location: United States, Australia, Europe
Google Cloud Ltd.
Activity: Cloud service provider
Location: United States & Singapore
Stripe, Inc.
Activity: Cloud-based online payment services
Location: United States
Claim.MD
Activity: Insurance claim clearing house
Location: United States
Intercom, Inc.
Activity: Cloud-based customer support and engagement services
Location: United States
Data protection expectations
Carepatron expects all subprocessors to follow strict security and compliance standards. This includes:
Encryption: Data is encrypted while stored and in transit
Access controls: Only authorized personnel can access data
Incident response: Plans are in place if something goes wrong
Subprocessors are regularly monitored or vetted to ensure they can support Carepatron’s data protection obligations in practice.
Transparency and updates
Carepatron maintains an up-to-date list of subprocessors and makes this information available to customers. When subprocessors change, the list is updated to reflect the current set of service providers involved in data processing.
For formal documentation, audit reports, and verification of security and compliance practices, please visit the Trust Center. Carepatron’s Trust Center is the authoritative source for all official reports, certifications, and proof of adherence to security standards.
Our team will be available to answer any further questions you may have. Just reply via messenger through the Help channel in your workspace.