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Accessing client record from inbox
Accessing client record from inbox

How do I access a client's record from inbox?

Updated over a month ago

Through our new communications update, you can access email communication through the client record. In this guide you will learn how to:


Here are the steps to go directly to a client's record through the inbox:

  1. Navigate to an email from the client whose record you wish to access

  2. At the top right corner select Go to client record


Here are the steps to view all communications with a specific client through their client record:

  1. Navigate to the client record page

  2. Navigate to the client record you wish to access

  3. Select the inbox tab

Our team will be available to answer any further questions you may have. Just reply via messenger through the Help channel in your workspace.

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