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Legacy Billing in Carepatron
Legacy Billing in Carepatron
Updated over 2 weeks ago

Legacy billing refers to appointments, invoices, and other billing-related data that were created before the new billing features were enabled in Carepatron. These legacy items will continue to behave as they did before the new features were introduced, and they will not be included in the client balance.


Key Points

  • Legacy billing items will not be included in the client balance.

  • We plan to migrate legacy billing items over to the new billing system in the future.

  • In the meantime, legacy billing items will continue to behave as they did before the new billing features were enabled.


What Does This Mean for You?

If you have any legacy billing items, they will continue to work as they always have. You do not need to take any action at this time.

We will keep you updated on our progress as we work on migrating legacy billing items to the new billing system.


Frequently Asked Questions (FAQ's)

Q: Why are legacy billing items not included in the client balance?

A: Legacy billing items are not included in the client balance because they are not associated with any of the new billing features.

Q: When will legacy billing items be migrated to the new billing system?

A: We do not have a specific timeline for when legacy billing items will be migrated to the new billing system. However, we are working on this and will keep you updated on our progress.

Q: What should I do if I have any questions about legacy billing?

A: If you have any questions about legacy billing, please contact our support team.


Our team will be available to answer any further questions you may have. Just reply via messenger through the Help channel in your workspace.

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