Custom appointment statuses allow you to create, manage, and assign personalized status labels to appointments beyond the default system-provided options (e.g., Scheduled, Completed, Cancelled). This feature enables enhanced flexibility in tracking the appointment lifecycle according to specific workflow needs.
How to view/edit/create appointment statuses:
Go to the Calendar page.
Click the gear icon to open Settings.
Select Manage Statuses.
You'll see a list of all existing appointment statuses.
To delete a status, click the X next to it.
To create a new status, click + New Status, enter the name, and click Save.
You can then use your custom statuses when updating appointments.
Our team is here to help with any questions or concerns. Just open a conversation through the Help channel in your workspace.