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Carepatron user permissions guide

How do I manage user permissions?

Updated over 2 weeks ago

Only Carepatron users with Workspace settings edit access can customize permissions for new and existing team members in your Carepatron workspace.

In this guide, we’ll cover:

Note: Users will need to log out of their accounts and log back in before their permissions updates take effect.


How to set and edit permissions

Only users with Workspace Setting edit permission can change a user's permissions. Start by navigating to the Your Team page on the left-hand-side menu.

  1. Click the name of the team member from your list.

  2. Select the Permissions tab.

  3. Select Edit details to update permissions or assign clients to grant access to specific clients.

  4. Click Save.


Client and contact profiles

Customize which client or contact records a user can view or edit. You can select from the following permissions:

View access

  • None: No access to client & contact records

  • Assigned only: Can only access client & contact records that they are assigned to

  • Everything: Can access all client & contact records

Edit Access

  • None: Not able to edit any client & contact records

  • Assigned only: Can only edit client & contact records that are assigned

  • Everything: Can edit all client & contact records


Client and contact documentation

Customize which client & contact documentation a user can view or edit. You can select from the following permissions:

View access

  • None: No access to client & contact documentation

  • Assigned only: Can only access client & contact documentation that they are assigned to

  • Everything: Can access all client & contact documentation

Edit Access

  • None: Not able to edit any client & contact documentation

  • Assigned only: Can only edit client & contact documentation that they are assigned to

  • Everything: Can edit all client & contact documentation


Scheduling and calendars

Customize which scheduling tools and Calendars the user can view or edit. You can select from the following permissions:

View access

  • Own calendar: Can view their own calendar

  • Everything: Can view all calendars

Edit access

  • Own calendar: Can edit their own calendar

  • Everything: Can edit all calendars


Invoices and payments

Customize which invoices or payments the user can view, edit, or process. You can select from the following permissions:

View access

  • None: No access to invoices & payments

  • Assigned only: Can only access invoices & payments for clients they are assigned to

  • Everything: Can access all invoices & payments

Edit access

  • None: Are not able to edit any invoices & payments

  • Assigned only: Can only edit invoices & payments for clients they are assigned to

  • Everything: Can edit all invoices & payments


Workspace settings

Customize which workspace settings the user can view or edit. You can select from the following permissions:

View access

  • None: No access to workspace settings

  • Everything: Can view all workspace settings

Edit access

  • None: No edit access

  • Everything: Can edit all workspace settings

Our team will be able to answer any other questions you may have. Just reply via messenger through the Help channel in your workspace.

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