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Setting up a Stripe account

How do I set up my Stripe account?

Accept online card payments with Stripe. With Stripe connected to Carepatron, you can collect client credit card payments directly through the platform — no card readers or manual bank transfers needed. This helps you get paid faster and keeps your cash flow consistent.

Carepatron uses Stripe Express to process payments. When you connect Stripe, the setup automatically creates a new Stripe account dedicated to your Carepatron payments.

Note: It's not possible to link an existing Stripe account. Even if you already use Stripe for other purposes, the setup will always create a new, separate account.


Here are the steps to set up a Stripe account:

  1. Navigate to the Settings page

  2. Select the Billing Details tab

  3. Select setup payments, this will take you to Stripe

  4. Proceed with the following steps to integrate Stripe into Carepatron

Set up your Stripe statement descriptor

The statement descriptor is important because it clearly identifies your business on a client’s bank statement, reducing confusion and helping prevent chargebacks or disputed payments.

As much as possible, it must be between 5 and 22 characters and reflect your business name.

To set it up:

  1. Go to Settings.

  2. Under Billing details, edit the Stripe Descriptor.

  3. Click Save.

Our team will be available to answer any further questions you may have. Just reply via messenger through the Help channel in your workspace.

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