Carepatron is currently developing an In-App Chat with Clients feature that will enable secure, real-time messaging between practitioners and their clients — all within the Carepatron platform.
This feature is designed to streamline communication for appointment coordination, check-ins, or quick updates, while keeping all conversations HIPAA-compliant and fully encrypted. Messages will be accessible via the client portal, helping clients stay engaged and informed between sessions without relying on external tools or email.
We’re currently working on finalizing this feature and ensuring it meets clinical, privacy, and workflow standards. Stay tuned for updates — we’ll let you know as soon as it’s ready to use!
Our team will be able to answer any other questions you may have. Just reply via messenger through the Help channel in your workspace.