Changing your email

How do you change your email address?

Updated over a week ago

Steps to change your email:

  1. Click on your profile icon or go to your profile settings

  2. Click "Edit"

  3. Change the email address to your new email address

  4. Go to your email inbox (the inbox of the new email address)

  5. Click the link within the email

  6. Log in with your email!


Troubleshooting


Steps to change email for account managed by Google

  1. Log out of Carepatron

  2. Go to the sign up page and create an account with an email and password

  3. Go to your email inbox i.e Gmail

  4. Click on the link within the email to confirm your account

  5. Log in to your account using the email + password

  6. Follow the previous steps in the section above to change your email


Can't change email address - account already exists

  • If you're a team member within a workspace, you'll need to invite the new email address to your workspace as a team member and then transfer the permissions over to that new user

  • If you're a client, you'll need to sign up/in with that new email address and ask your service provider to change the email address of the patient record to your new email address

Our team will be available to answer any further questions you may have. Just reply via messenger or reach out to team@carepatron.com

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