Carepatron

Use our inbox page like you would use your email. In this guide, we will learn how to compose and send emails, reply to emails and forward emails. 

Note: At the bottom of the email you can see when the receiver has seen your email.

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Here are the steps to compose and send an email: 

Select + Compose in the top right corner. An email modal will pop up

Compose your email as you normally would. Note: Our email modal is sticky! Meaning it will follow you wherever you go in the app

1. Select + Compose in the top right corner. An email modal will pop up
2. Compose your email as you normally would. Note: Our email modal is sticky! Meaning it will follow you wherever you go in the app
3. Press send

Select the email you would like to reply to 

Select reply or reply all at the bottom of the email Note: any email you don't send will be saved in your drafts

1. Select the email you would like to reply to 
2. Select reply or reply all at the bottom of the email Note: any email you don't send will be saved in your drafts
3. Write your email and press send

Select the email you would like to forward

Select forward at the bottom of the email

1. Select the email you would like to forward
2. Select forward at the bottom of the email
3. Edit/ write a reply if needed
4. Press send

Here are the steps to send a message with an attachment: 

Select the paper clip icon to attach a file. Note: We currently only support emails 25MB or less

1. Compose, reply or forward an email
2. Select the paper clip icon to attach a file. Note: We currently only support emails 25MB or less
3. Press send

Our team will be available to answer any further questions you may have. Just reply via messenger through the Help channel in your workspace.

How do I send an email? How do I reply to an email? How do I forward an email?

Sending, replying and forwarding messages

Find answers and get help from Intercom Support and Community Experts

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Here are the steps to compose and send an email:

Here are the steps to reply to an email:

Here are the steps to forward an email:

Here are the steps to send a message with an attachment: