Even if your practice isn’t based in the European Union or the United Kingdom, GDPR can still apply if you manage or process data from individuals in those regions.
Carepatron supports GDPR compliance by providing secure data handling, storage, and access controls designed to align with GDPR requirements. These safeguards are built into the platform to help practices manage personal data responsibly and consistently.
Carepatron provides tools and processes that support practitioners in meeting GDPR obligations. Use of the platform does not replace your own legal responsibilities under the regulation.
For more information, review the following documents:
In this guide, we'll cover the following:
When and why does Carepatron conduct DPIAs?
Carepatron conducts Data Protection Impact Assessments (DPIAs) for processing activities that present a high risk to individuals, including Protected Health Information (PHI) and Personally Identifiable Information (PII).
DPIAs are used to identify potential privacy risks and determine whether additional controls are necessary. This helps ensure that high-risk data activities are assessed and mitigated before they occur.
How are breach notifications handled under GDPR?
Carepatron maintains a documented incident response process. If a security incident affects customer data, impacted customers are notified without undue delay.
Where required by GDPR, notifications are issued within 72 hours. Notification timelines depend on regulatory requirements and the nature of the incident.
How does Carepatron apply data minimization?
Data minimization is built into Carepatron’s platform design. Data is classified by sensitivity, including PHI, PII, and business data, and users can only access information required for their role.
Sensitive information is masked in system logs. This limits data exposure by default and supports the principle of least privilege.
Does Carepatron have access logging?
All access attempts and user actions are logged to maintain traceability. Access logging ensures that all actions affecting sensitive data can be audited and reviewed to maintain accountability.
Where is the data hosted?
Carepatron hosts data on secure cloud infrastructure provided by Amazon Web Services (AWS), Microsoft Azure, and Google Cloud.
Data hosting regions align with applicable local requirements. The infrastructure includes technical and physical safeguards aligned with SOC 2, ISO 27001, and HIPAA standards.
Our Privacy Policy and Terms of Service include the agreements to meet GDPR requirements!
For formal documentation, audit reports, and verification of security and compliance practices, please visit the Trust Center. Carepatron’s Trust Center is the authoritative source for all official reports, certifications, and proof of adherence to security standards.
Our team will be available to answer any further questions you may have. Just reply via messenger through the Help channel in your workspace.